Privacy Policy

Apex Growth Operator™ is a brand of Epochify LLC, doing business as Apex Growth Operator™, a Wyoming limited liability company ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our website at apexgrowthoperator.com and our services.

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Name, email address, phone number, and business details when you contact us or purchase our services
• Business information including business name, address, and customer contact data provided for programme delivery
• Payment information processed through Stripe (we do not store payment card details directly)
• Communications you send us via email or other channels

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address, browser type, operating system, and referring URLs
• Pages visited, time spent on pages, and click behaviour
• Device identifiers and general geographic location based on IP address

1.3 Customer Contact Data (Business Clients)

When you engage our revenue recovery services, you may provide us with contact data belonging to your customers. We process this data solely on your behalf and under your instruction for the purposes of programme delivery. You are responsible for ensuring you have obtained all necessary consents from your customers before sharing their data with us.

2. How We Use Your Information

We use the information we collect to:

• Deliver and manage our revenue recovery services
• Process payments and maintain billing records
• Communicate with you about your account, programme progress, and reports
• Send SMS messages, emails, and automated calls on behalf of our business clients
• Improve our services and develop new features
• Comply with legal obligations and enforce our agreements
• Protect against fraud and unauthorised access

3. SMS Messaging

Our services include sending SMS messages to end customers on behalf of our business clients. All SMS messaging is conducted in compliance with the Telephone Consumer Protection Act (TCPA) and carrier requirements including A2P 10DLC registration.

• We only send SMS messages to individuals who have provided prior express written consent
• Every SMS message includes opt-out instructions (reply STOP to unsubscribe)
• We maintain opt-out records and honour all opt-out requests promptly
• Message and data rates may apply to recipients

If you are an end customer who has received an SMS sent through our platform and wish to opt out, reply STOP to any message or contact us at hello@apexgrowthoperator.com.

SMS Data Sharing Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

• Service Providers: We share information with trusted third-party providers who assist in delivering our services, including GoHighLevel (CRM and messaging platform) and Stripe (payment processing). These providers are bound by confidentiality obligations.
• Business Clients: Information about programme performance and customer interactions is shared with the business client on whose behalf we operate.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5. Data Retention

We retain personal information for as long as necessary to provide our services and comply with our legal obligations. Client programme data is retained for a minimum of 12 months following programme completion. Customer contact data processed on behalf of business clients is deleted or returned upon written request following programme termination.

6. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of SMS communications at any time by replying STOP
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at hello@apexgrowthoperator.com.

8. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Entity: Epochify LLC
• Trading as: Apex Growth Operator™
• Email: hello@apexgrowthoperator.com
• Website: apexgrowthoperator.com
• State of formation: Wyoming, United States